Delete your data

Slizoo: Stretchy Zoo Puzzle · Developer: Slizoo

Last updated:

Slizoo has no user accounts. We know you only by the anonymous Player ID the game creates at first launch. You can ask us to delete your data from our servers at any time; you don't need to have bought anything or still have the game installed.

How to request deletion

  1. Open Slizoo and copy the Player ID from the Settings screen.
  2. Email support@slizoo.app with the subject "Data deletion request". Include your Player ID, your nickname if you have one, and your platform (iOS, Android or browser).
  3. We verify the request, delete your data within 30 days at the latest, and confirm by email.

Open an email draft

Already deleted the game and can't find your Player ID? Write to us anyway. Tell us your nickname, platform and roughly when you last played, and we'll do our best to find your data.

What we delete

  • your anonymous player record and gameplay data on our servers (progress, scores, event participation),
  • your leaderboard, Daily Puzzle and Zoo Race entries and your nickname,
  • analytics data in Firebase Analytics linked to your player ID,
  • your customer record in RevenueCat (except what we must keep by law, below),
  • your support emails with us, if you ask.

What we keep, and for how long

  • Purchase records (transaction ID, product, amount, date): up to 10 years, as required by tax and commercial law. Never used for anything else.
  • A record of your deletion request (Player ID, date and this correspondence): 3 years, to prove we honored it.
  • Crashlytics crash reports: deleted automatically within 90 days.
  • Anonymous aggregate statistics (for example, "what share of players cleared level 12 on the first try"): may be kept because they don't identify you.
  • Data held by ad and measurement partners (Google, AppLovin, Meta): governed by their own policies. Deleting or resetting your advertising ID on your device breaks the link to that data.

Deleting only part of your data

Instead of everything, you can ask us to delete only your leaderboard entries and nickname, or only your analytics data. Just say which one in your email.

Before you delete

  • Deletion can't be undone; your progress and rankings stored on our servers will be gone.
  • Your purchases are tied to your Apple or Google account. If you reinstall, you can bring them back with Restore purchases.
  • Deleting the app or clearing browser data only removes progress on your device, not data on our servers.
  • You don't need a deletion request to withdraw ad consent: use Settings > Privacy settings in the game.

For more detail see the Privacy Policy or email support@slizoo.app.